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Visitor and Delivery Digital Management

Verkada Visitor and Delivery Digital Management is a cloud-based solution that replaces the traditional paper-based check-in and check-out process while automating the delivery system. This innovative system enhances campus and office security by integrating a security screening feature that scans visitor IDs. Additionally, it effectively manages student tardiness and early check-outs. 

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Visitor Management

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Click on the icon below to learn how to activate your Verkada account.

MailRoom - Delivery Management

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Verkada Mailroom streamlines mail and package deliveries with a simple app to scan packages, notify recipients, and manage deliveries. 

The MailRoom license is included with the Verkada Guest license. All you need is an iOS device to scan the mail or packages application. 

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  • How to reset an iPad? Click here to see the instructions

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  • How do I claim my account?  Please follow the instructions here
     

  • Who can have access to Guest and Delivery Management?  Principal, business managers, dean of students, front office staff (Attendance clerk, SR&RS, secretaries), and other staff will have access as Site Viewer at the principal's request through a Help Desk ticket.
     

  • What to do if the guest was denied access to the school? The staff member will ask to see the guest's ID, then compare the body traits, check the middle name, picture, and see if it is a match. If not a match, the staff can click on Allow the Entry or Deny the Entry. For the safety of the front office, a text message (or email) will be sent to the Dean of Student Culture and the Principal as soon as a guest is denied entry. For guidelines, click here

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  • How to print the QR code to facilitate the signing-in process? See instructions here

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  • What are the guidelines for visitors in the building? Click here 

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  • The iPad shut down, blue screen, frozen instruction to reboot. Click here for instructions​

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  • I can't see the picture of a denied guest to see if it was a match. Clear the cookies on the Verkada Browser. For instructions, click here 

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  • Why are authorized emergency contacts not able to pick up students? At this time, only guardians authorized to pick up students will appear in Verkada when a student is checked out early. We are working to explore options that would allow authorized contacts to appear as well.​

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  • How to transfer students' check-in and early check-out to Skyward? It can't be done. Verkada is replacing the binder that parents use to sign in or sign out their children. 

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  • How to speed up the signing process during events or busy times? Verkada offers an option to print a QR code that can be displayed in the lobby. Visitors can scan this QR code with their own devices to sign in. This feature is particularly useful for those who prefer not to touch the screen for hygienic reasons. To learn how to print the QR codes, click here

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  • Not all staff are showing as a host on my campus. Case Managers' locations are the district office, not the campus, and their names will not appear as a host. In this situation, use the dean of academics or the SPED teacher as a host.

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  • I don't want to receive notifications on my phone. Click here to learn how to set your preferences.
     

  • How do I run a report or export data from the app?  For step-by-step instructions on how to download reports, click here. To watch a video with the instructions, click here.

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  • The denied guest's picture is not showing on the guest page for match verification or comparison. Clear the cookies on the Verkada browser. Click for instructions

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  • What to do when a red banner or a deny entry shows on the guest page? The staff member will ask to see the guest's ID, then compare the body traits, check the middle name, picture, and see if it is a match. If not a match, the staff can click on Allow the Entry or Deny the Entry. For the safety of the front office, a text message (or email) will be sent to the Dean of Student Culture and the Principal as soon as a guest is denied entry.

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       Size Medium​​

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  • What is the printer's label model?

        Brother QL-820NWB Label Rolls

        Compatible with QL-800, QL-810W

        Black/Red on White DK-2251 Paper Tape (2.4 in x 50 ft)

        It can be found on Amazon or Office Depot.

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  • How to get an extra iPad license: Click here for details on how to add an extra iPad.

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  • For more questions about the system, create a Help Desk ticket in one  of the categories below:

       1. Guest Management - Access Request

       2. Guest Management - Technical Issues

       3. Guest Management - Configuration (labels, or adding special events

       4. Guest Management - Denied Guest Procedures

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